Advance Payment Explained

Some customers refused orders at delivery without giving a reason and stopped answering our calls. Each refused tree cost us delivery and return charges, nearly Rs. 10,000 for Christmas tree orders that weigh about 7 kg on average.

After two failed delivery attempts, the returned parcels are often in such poor condition that we can’t resell them or return them to the vendor.

To keep our small business going, we introduced an advance payment. On every Cash on Delivery order, you pay the delivery charge shown at checkout in advance, and the rest in cash when the parcel arrives.

How to pay the advance

• Bank transfer to our Meezan Bank account, or by Raast from EasyPaisa, JazzCash, SadaPay or NayaPay. The account details are shown at checkout.
• Place your order first, then send us your payment screenshot on WhatsApp with your order number.
• Once we receive the advance, we dispatch your order.

Policy conditions

• If you cancel your order before dispatch, the advance is fully refunded.
• If you cancel after dispatch or refuse the parcel at delivery, the advance is not refunded.

To discuss this policy, message us on WhatsApp at +92 320 126 6996.

Thank you for your understanding and cooperation.